Retail

Summit specialises in developing Retail People to help impact on business growth.

We have used some very successful and a unique blend of techniques to impact on retail sales, read more here

The retail sector is historically competitive and we have developed programs to improve the operations of retailers and they do impact positively on long term sales growth.

Many retailers have experienced sales growth from previous programmes but were left disappointed because they only have short term impact. Summit programmes avoid this through the use of techniques which generate real behavioural change in delegates which provides ongoing growth after our intervention is complete.

The retail sector is an exciting and vibrant one and as the largest sectoral employer in the UK with nearly three million people employed in retail has created more jobs than any other. This level of employment means people in retail need the investment in their skills from specialist businesses like Summit.

This means that growing skill sets and developing high performance teams will become increasingly important in the battle to recruit skilled staff and this is where summit development can have the biggest impact.

We believe that the development of retail teams should be given high importance in retail businesses and we use educational processes alongside training delivery and coaching to create effective interventions. Contact to find out how we could help grow your sales.

Some previous programme results include;

• A new branded chain of 50 stores opened following an area manager project
• An average 6.5% sales increase after a service focused programme
• Over 100 Managers became accredited members of the Institute of Leadership and Management
• Many managers promoted who have identified their management development programme as the main reason why
• Improved customer service feedback through mystery shoppers
• A National retail business won 3 training awards

You can receive up to date information on the retail sector here